Global Support

Our technology is complex. But our solutions are simple. Contact our support team to answer all your questions.

Information

We’re here to deliver all information you need!

info@rasilient.com

Rasillient HQ - USA

We welcome you to visit Rasilient Systems HQ in the United States, where innovation meets excellence in video surveillance storage solutions. Our headquarters is located at:

3281 Kifer Road Santa Clara, CA 95051

Sales

Boost your business with Rasillient—let’s make a deal

sales@rasilient.com

Rasilient HQ - Middle East

We welcome you to visit Rasilient Systems HQ in the Dubai, where innovation meets excellence! Our headquarters is located at:

Techno Hub 2, Office No. 148 Dubai Silicon Oasis, Dubai, UAE. PO Box 341380

When Calling Support

Rasilient Systems offers comprehensive technical support to assist you with any issues. For the best service, please have the following details ready when contacting support:

Call Support:
+971 4 397 7427

For Warranty Support, please create a support ticket via the form below.
For Non-Critical Issues, we recommend submitting a ticket.

When Calling Support:

  • Company name
  • Your name
  • Product model and serial number
  • Purchase source (direct from Rasilient or third party)
  • Description of the issue and any troubleshooting steps you’ve tried

After the call, a case number will be provided for future reference. This is necessary for generating a Return Authorization (RA), which is only available to direct Rasilient customers such as distributors or integrators.

Comprehensive Support Across the Americas and Internationally